いたす

To Do (Humble)

Level 3Sounds Like itasu

いたす is the humble version of します. It is used in formal business settings to describe your own actions or the actions of your group (like your company) when speaking to a superior or customer.

How It Works

いたす is a Group 1 (う-verb) that serves as the humble (謙譲語(けんじょうご)) and courteous (丁重語(ていちょうご) / 謙譲語(けんじょうご)Ⅱ) equivalent of する in formal contexts. It is most frequently encountered in its polite form, いたします.

1. Direct Replacement (丁重語(ていちょうご) / 謙譲語(けんじょうご)Ⅱ):
いたす can be used as a standalone main verb to replace the independent verb する (e.g., 私がいたします). Additionally, in Sino-Japanese compound verbs (Noun + する), you replace する with いたす. This usage is known as Courteous Language (丁重語(ていちょうご), also classified as 謙譲語(けんじょうご)Ⅱ in the 5-tier honorific system), which serves to elevate the listener rather than the recipient of the action. Therefore, it can be used for actions without a direct recipient, or for actions directed at an in-group member (e.g., スタッフに連絡いたします).
Example: 出発(しゅっぱつ)する → 出発いたします (I will depart).

2. The Humble Pattern (謙譲語(けんじょうご)):
It is frequently used in the Humble Pattern (謙譲語(けんじょうご)) to show respect to a recipient. Generally, the prefixes are used as follows (though there are exceptions like お電話(でんわ)いたします. A handful of highly common Sino-Japanese words deeply integrated into everyday life take the native Japanese 'お' instead of 'ご', such as お返事(へんじ) and お約束(やくそく)):

  • お + [ます-stem] + いたします (for native Japanese verbs)
  • ご + [Verbal Noun] + いたします (for Sino-Japanese verbs)

Note on Double Keigo: A common misconception is that this pattern is 'Double Keigo' (二重敬語(にじゅうけいご)) because it combines the humble prefix お/ご with the humble verb いたします. However, according to official guidelines, it is a valid combination of two different types of keigo: 謙譲語Ⅰ(けんじょうご1) (which elevates the recipient of the action via the お/ご prefix) and 謙譲語Ⅱ(けんじょうご2) (which elevates the listener via いたします). Because they serve two completely different functions, it is not considered a double keigo error.

3. The In-Group Rule & Warning:
いたす is used for your own actions and the actions of your 'in-group' (like family or coworkers) when speaking to someone outside your group. Never use いたす to describe the listener's actions, as this would lower their status. Note: In formal announcements, inanimate objects can also be the subject (e.g., 電車が到着いたします).

4. Orthography (Writing):
According to official Japanese guidelines, the writing of いたす depends on its grammatical role. When used as an independent verb (本動詞(ほんどうし)), it is typically written in kanji (致します). However, when used as an auxiliary verb (補助動詞(ほじょどうし)) attached to another word, such as in お願いいたします, or when attached to Sino-Japanese nouns (e.g., 連絡いたします), it should be written in hiragana. Note that Japanese PC and smartphone keyboards often automatically convert the reading いたします to kanji, which is why you will frequently see the 'wrong' kanji version (お願い致します) in real-world business emails despite official guidelines. Practical Tip: Because the distinction between main and auxiliary verbs can be confusing even for native speakers, it is overwhelmingly standard practice to write いたします in hiragana in almost all situations to avoid accidental errors.

5. いたす vs. させていただく:
いたします is used for standard actions you perform. させていただきます is specifically for actions you do after receiving permission, or actions that provide a benefit to you.

6. Common Variations:
いたす conjugates exactly like any other regular Group 1 (う-verb). While いたします is the baseline, you will also see いたしません (negative), いたしました (past), いたしたい (desire - though this is often softened to いたしたく存じます or いたしたいと存じます to avoid sounding too blunt), and いたしかねます (humble refusal/inability) in professional settings.

7. The Origin of どういたしまして:
The everyday phrase for 'You're welcome' (どういたしまして) actually comes from this verb! It breaks down as どう (how/what) + いたす (humble 'do') + ます (polite) + て (te-form). Literally, it means 'What did I do?'—implying 'I did nothing to deserve your thanks'.

8. The Plain Form (いたす):
Be careful when using the plain form いたす at the end of a spoken sentence. In modern Japanese, doing so sounds highly archaic—like a samurai in a historical drama! Today, the plain form is almost exclusively used to modify nouns or within written grammatical constructs.

9. Business Phrase: 〜といたしましては:
A very common phrase in business settings is [Noun] + といたしましては (e.g., 私(わたくし)といたしましては / 弊社(へいしゃ)といたしましては). This is the humble equivalent of 〜としては (As for... / From the perspective of...), used to politely state your or your company's stance.

Examples (4)

  1. 失礼いたします。

    Excuse me (I am about to do a rudeness).

    Word by Word: Rudeness / do (humble).

    This is the standard formal phrase used when entering or leaving a room, or when hanging up a phone call.

  2. よろしくお願いいたします。

    I humbly request your favor.

    Word by Word: Well / favor / do (humble).

    The most common formal closing for emails and introductions. It uses the 'お + stem + いたす' pattern with the verb 願う (to request).

  3. 後ほど、こちらからご連絡いたします。

    I will contact you from our side later.

    Word by Word: Later / this side / from / contact / do (humble).

    A classic business sentence. 連絡 (contact) is a Sino-Japanese noun, so it takes the ご prefix.

  4. 私がご案内いたします。

    I will guide you.

    Word by Word: I (polite) / subject marker / guidance / do (humble).

    Used by staff in shops or offices to indicate they will show a guest the way.

Common Mistakes

  • Using いたす for the actions of others.

    先生がいたされました。
    先生がなさいました。

    いたす is humble (謙譲語(けんじょうご)), meaning it can ONLY be used for your own actions or those of your in-group. To show respect for someone else's action, you must use the honorific (尊敬語(そんけいご)) form, なさる.

  • Confusing いたす with いただく.

    お土産をいたしました。
    お土産をいただきました。

    いたす means 'to do.' いただく means 'to receive' or 'to eat/drink.' If you want to say you received a souvenir, you must use いただく.

  • Conjugating いたす into its potential form (いたせる) to express ability.

    ご案内いたせます。
    ご案内できます。

    Learners frequently make the mistake of conjugating いたす into its potential form (いたせる). However, this results in unnatural phrases. To express ability politely, you should revert to できる (e.g., ご案内できます) or use 可能(かのう)です (e.g., ご案内可能です).

How It Connects

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いたすLevel 3To Do (Humble)

Learn This First

いたす is the humble (kenjougo) equivalent of the verb する (to do). To use it correctly, learners must understand the social hierarchy of Japanese speech (Keigo), how to conjugate verbs into the polite 'masu' form, and how humble verbs are used to lower the speaker's status to show respect to the listener.

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